Shipping policy

Shipping Policy

At Rawwsh, we are committed to delivering your orders with the utmost care and efficiency. Please review our shipping policy to understand how we handle the delivery of your purchases.

 

 

1. Shipping Locations

1.1 Rawwsh currently ships to select locations worldwide. During checkout, you will be able to confirm whether your location is eligible for delivery.

1.2 If we do not deliver to your location, please contact our support team for further assistance at support@rawwsh.com.

 

 

2. Shipping Charges

2.1 Shipping charges are calculated based on the delivery destination, weight, and dimensions of the package. The total shipping cost will be displayed during checkout.

2.2 From time to time, we may offer free shipping promotions. Terms and conditions for these promotions will be outlined on our website.

 

 

3. Processing Times

3.1 Orders are typically processed within 1-3 business days, excluding weekends and public holidays. During high-demand periods, processing times may extend.

3.2 Once your order is processed, you will receive a confirmation email with tracking details.

 

 

4. Delivery Times

4.1 Estimated delivery times vary depending on your location:

  • Domestic: 3-7 business days.

  • International: 7-15 business days.

4.2 Please note that delivery times are estimates and may vary due to external factors such as customs clearance, weather conditions, or carrier delays.

 

 

5. Tracking Your Order

5.1 After your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment through the carrier’s website.

5.2 If you do not receive a tracking number within the estimated processing time, please contact us at contact.rawwsh@gmail.com.

 

6. Delivery Issues

6.1 Rawwsh is not responsible for delays caused by the shipping carrier or customs clearance processes.

6.2 If your package is lost, damaged, or delayed beyond the estimated delivery time, please contact our support team for assistance.

6.3 Customers are responsible for ensuring the accuracy of the delivery address provided at checkout. Rawwsh is not liable for packages lost or delayed due to incorrect shipping details.

 

 

7. Customs, Duties, and Taxes

7.1 International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These fees are the responsibility of the customer and are not included in the product or shipping costs.

7.2 We recommend contacting your local customs office for more information about these charges before placing an order.

 

 

8. Changes and Cancellations

8.1 If you need to make changes to your shipping address or cancel your order, please contact us immediately at support@rawwsh.com. We will do our best to accommodate your request if the order has not yet been processed or shipped.

8.2 Once an order is shipped, we cannot make changes or cancel the delivery.

 

 

9. Contact Us

For any questions or concerns about our shipping policy, please reach out to our support team:

Email: contact.rawwsh@gmail.com

Phone: 9987024383